Enjoy a peaceful and comfortable stay at Hotel Abline The Oaks, Tapovan, Rishikesh. We request all guests to observe our house rules to ensure a safe, clean, and welcoming environment for everyone.

"We reserve the right to amend, modify, change, cancel, vary, or add to the Hotel Yoga Retreat reservation policies or the content featured on our hotel website at any time without prior notice. Please check our website regularly for updates to the Hotel Policy & Rules. Any modification to these policies or rules that occurs before your departure will be considered a part of your reservation agreement with us. A copy of the Hotel Policy & Rules is available on our website, in the Guest Room Notebook, and can be obtained from Front Desk staff upon request."

Important Notice

1. Check-in from 13:00 PM - anytime (Early check-in subject to availability) and check-out time is 10:00 PM last 12:00 PM. Early check-in and late check-out will be considered Subject to availability.
2. Extra beds are available upon request for an additional charge of Rs 500.
3. GST / Taxes charged extra and applicable as per government directives.
4. 100 % advance Payment deposit at the time of Check in.
5. We do not accept personal Cheques for payment.
6. It is Mandatory for all customers and their visitor guests to share their ID cards. Foreign Nationals are required to present their passport and valid visa.
7. Smoking, Alcohol, Gambling, Prostitution, contraband goods, drugs, etc – are all strictly prohibited within the hotel premises.
8. Non Vegetarian food is not allowed in the hotel premises.
9. We do not allow Pets.
10. We do not allow visitors entry to guest room.
11. Tariff - subject to change without prior notice.
12. Amendments or changes to bookings are allowed only up to 72 hours (3 days) prior to arrival. Requests will be considered based on availability.
13. Children are welcome, ! Children aged 0 to 4 years stay free when using existing bedding. Please note that children in this age group may not be eligible for complimentary breakfast. Extra beds are available upon request for an additional charge of Rs 500.
14. Cancellations are subject to charges if made within 5 days prior to the arrival date. After this period, a cancellation fee of 25% of the room rate will apply. Guests will receive an email with check-in instructions 5 days prior to arrival. Front desk staff will greet guests upon arrival. For more details, please contact the property using the contact information provided.
15. We accept advance bookings only up to 5 days prior to arrival, with a 25% tariff as advance payment for confirmation.
16. Personal food and beverages are not allowed.
17. Disputes are subject to Rishikesh Jurisdictation.

Hotel Policy & Rules

1. Accommodation will only be provided to guests whose details are registered with hotel reception.
2. Guests will be provided with a room key only upon arrival and after completing the registration at the hotel's reception desk.
3. Due to the hotel's location in a residential area, guests, especially those in groups, are required to be respectful of noise levels during the evening.
4. Please note that the check-in and key-collection take place at the hotel Reception only.
5. Guests are required to show a photo identification upon check-in.
6. It is prohibited to bring flammable materials, explosives, or firearms into the hotel. The possession or storage of any combustible or hazardous items, prohibited goods, or objectionable materials is strictly forbidden.
7. Subject to availability of the storage space, the guest customer can store luggage in the luggage room, at the their own sole risk as to loss or damage from any cause, Luggage may not be stored for a period of over 24 hrs.
8. Gambling, smoking, contraband or smuggled goods, prostitution, weapons, explosives, flammable objects, poisons, drugs, animals, non-vegetarian food, and any outside food are strictly prohibited on the hotel premises.
9. Guests will be held responsible for any damage to the hotel amenities, articles, furniture, property, etc., caused by themselves, their visitors, or any other person for whom they are responsible. Guests must compensate for such loss or damage in full, as determined appropriate by the management.
10. Visitor entry to guest rooms is strictly prohibited. However, in exceptional circumstances, management may allow a visitor into a guest room only after verifying photo ID proof and registering the entry at the reception. Additionally, the guest must provide signed approval, and mandatory registration at the reception desk is required, including leaving an identity card and personal details.
11. The hotel reserves the right to deny further accommodation to any guest who fails to behave decently or comply with the hotel policies and rules.
12. Guests are not allowed to cause any disturbance, nuisance, or annoyance to other guests or within the hotel premises. It is expected that all guests will conduct themselves in a respectable, civilized, and decent manner.
13. The management will not be held responsible for any loss or damage to the guest's belongings, for any reason whatsoever.
14. The guest shall be solely liable and responsible to the management, its other customers, guests, invitees, visitors, agents, and staff for any financial loss or damage, whether direct or indirect, resulting from the guest's own negligence or failure to observe any hotel rules, policies, or instructions.
15. Using photographs and videos taken on the hotel premises for commercial or public purposes is illegal. Those who violate this rule will be subject to prosecution.
16. The management reserves the right to request any guest to vacate their room or any other area of the hotel immediately, without prior notice and without providing any reason. The guest shall be obligated to vacate when requested. In case of non-compliance, the management has the right to remove the guest's luggage and belongings from the occupied room.
17. Guests are requested to observe, abide by, and comply with all applicable laws, acts, and government rules and regulations in force from time to time.

Guaranteed Reservation

All reservations must be guaranteed with a deposit. Guests must be 18 years or older. We accept bank transfer and cash payments. A 25% deposit is required at the time of booking to guarantee your reservation, with the remaining 75% due at check-in. Please ensure you receive a reservation confirmation number when making your booking. In any case reservations must be cancelled at least 5 days prior to the arrival date (hotel time) to avoid a cancellation fee.

Early Check-In/Pre-Registration

Early check-in is offered based on availability. If you require guaranteed check-in before 12:00 AM, pre-registration and payment are required. Please contact the front desk staff directly to make reservations and complete a payment transfer confirmation In favor of the hotel's bank account.

Check-In Requirements

Guests must be at least 18 years of age to check in at the hotel. For security reasons and to prevent fraud, guests are required to confirm their identity by providing a valid government-issued photo ID (such as a state driver's license, passport, etc.) at check-in. A payment method in the name of the guest registering is also required. It is the guest's responsibility to fully understand how their bank processes pre-authorizations and charges related to the transaction.

Check-Out Procedure

Check-out time is 10:00 AM. Please check out at the front desk so that housekeeping can begin cleaning your room as soon as possible. If you require a later check-out, please contact the front desk prior to your departure date. We will do our best to accommodate your request, but it is subject to availability. A charge may apply for late check-out.

Special Requests

We will make every effort to honor special requests, such as a specific room number, adjoining rooms, extra beds, etc., upon your arrival. All special requests are noted in the reservation, and we will do our best to accommodate them. However, the availability of these items cannot be guaranteed in advance.

Payments

All reservations and registrations must be guaranteed with payment. All guests are required to present a valid method of payment, even if they plan to pay in cash upon check-out.

Individual room reservation, deposits & guarantees

A deposit is required to make an individual room reservation. However, a valid method of payment is required at the time of booking to guarantee the room and secure the reservation.

Reservation & Payment For Guest By Private Third Parties

Generally, third-party payments are not permitted. However, if you are paying for a family member and will not be physically present at the hotel, we require full payment for the intended stay, along with a copy of your ID, passport, or driver’s license. You will be responsible for any damages or losses incurred. We reserve the right to refuse a reservation at any time, for any reason. Please contact the hotel reservation department at least 72 hours prior to the guest’s arrival. If payment is made by bank transfer, we must receive the payment notice and process the approval for your reservation prior to the guest’s arrival.

Rates

All rates are quoted in INR, plus taxes. Rates may increase without prior notice. Rates advertised at the hotel reservation desk or in promotional material are subject to change at any time and may increase or decrease at the hotel's discretion. Rates are subject to availability.

Right To Refuse Service

The hotel is privately operated. We reserve the right to refuse service to anyone for any reason(s) that do not violate the laws of the Republic of Uttarakhand, India. The hotel has a zero-tolerance policy, and we may refuse service or accommodation, or remove a person without refund, who refuses to abide by the reasonable standards and policies set by the management of the hotel. The hotel may refuse service or evict a guest under the following circumstances:

1:- Refusal or failure to pay for accommodations.
2:- Being under the influence of alcohol, drugs, or any other intoxicating substance, and acting in a disorderly manner that disturbs the peace of other guests or violates state liquor laws.
3:- Engaging in disorderly behavior that disturbs the peace of other guests.
4:- Failure to properly supervise their children at all times.
5:- Using the hotel for an unlawful purpose.
6:- Bringing into the hotel: an unlawfully possessed firearm, or any other unlawful item, including explosives, hazardous substances, or toxic materials that may endanger others.
7:- Destroying, damaging, defacing, or threatening harm to hotel property or other guests.
8:- Causing or permitting persons to exceed the maximum allowable occupancy of a room.

Quiet Hours

From 10:00 PM to 9:00 AM, if you become aware of a disruptive guest, please contact the front desk staff immediately by room phone or in person. Televisions, voices, or other devices must be kept at a respectful, low volume at all times. Doors should be opened and closed quietly. No congregating or running in the terraces or alleys.

Visitors

No visitors are allowed after 10:00 PM. Visitors must notify the front desk upon arrival. Visitors must be accompanied by the registered guest at all times. Visitors are not permitted to use guest amenities, including hotel services. As a registered guest, you are responsible for your visitor at all times.

Breakfast Policy

If you would like a full hot breakfast, the front desk staff will be happy to offer you a discount. We are happy to serve you! "Dine, Delight, Repeat." Nestled in the heart of the city, our restaurant offers a culinary escape that delights the senses. Inspired by global flavors and crafted with the freshest local ingredients, each dish tells a story of passion and creativity. From signature appetizers to indulgent entrees and desserts, every bite is designed to surprise and satisfy. The atmosphere is warm and inviting, with contemporary decor and soft lighting setting the perfect backdrop for gatherings with friends, family, or a romantic evening out. Our attentive staff is dedicated to delivering an exceptional dining experience, ensuring every moment is memorable. Come indulge in the artistry of fine food, where every meal is a celebration of flavor, creativity, and hospitality.

Cancellation Policy

Hotel is not responsible for weather conditions, personal emergencies, or schedule changes. Reservations must be cancelled seventy two (72 ) hours hotel time, prior to your arrival date, in order to avoid room cancellation fee. If you cancel any reservation, you must obtain and save the cancellation notification.

No Show Charges Policy

Failure to check in on the scheduled arrival date for a guaranteed reservation will result in a No-Show fee being charged to your deposit. You will be charged for the first night’s stay, including one (1) full room rate plus taxes, and the balance of the reservation will be canceled.

Do not disturb and access to rooms

To provide all of our guests with an exceptionally clean and safe hotel experience, we offer daily housekeeping. Our housekeeping staff will honor the “IN” door hanger once during a twelve-hour period to indicate that the room is occupied. However, the housekeeping staff is required to enter the room at other times to clean, check for safety, and verify the condition of the room.

Management reserves the right to enter a room with an “IN” status for reasonable purposes, such as in an emergency, for housekeeping, maintenance, to verify that the room, its furnishings, and mechanical equipment are intact, or to address or prevent a violation of our hotel policy/house rules.

In the event of suspected illegal activity, management reserves the right to summon law enforcement to assist with eviction. The right to privacy ends when a hotel policy or house rule is violated. Law enforcement will be granted immediate access to hotel property and the rooms of evicted guests.

Children Policy

Children are welcome, ! Children aged 0 to 4 years stay free when using existing bedding. Please note that children in this age group may not be eligible for complimentary breakfast.

Well-behaved children of all ages are welcome. Children aged 4 and under stay for free when sharing a room with one or more paying adult(s) and using existing bedding. As parents, guardians, or chaperones, you are personally and legally responsible for your children and must supervise them at all times. For safety reasons, please do not leave children unattended in guest rooms or allow them to roam the hotel property unsupervised. Children are not permitted in public areas without being accompanied and supervised by a parent, guardian, or chaperone.

Maximum Occupancy

Room occupancy requirements are based on safety regulations. The maximum occupancy for a standard room is 2 guests. A limited number of extra beds (drawer beds) are available upon request. Availability is on a first-come, first-served basis for all rooms. If the maximum number of guests is exceeded, you will be asked to rent an additional guestroom for proper accommodations or vacate the hotel.

Room Keys

Room keys are issued to the registered guest(s). No room keys will be issued to youth under 18 at any time. I.D. is required if you have lost your key and require a duplicate. Please return room keys to Front Desk at Check-out.

Housekeeping/Room Inspection

Housekeeping is provided daily between 9:00 AM and 2:00 PM, or on demand. During the Rishikesh Chardham Season, housekeeping may begin as early as necessary, subject to availability. Additional requests, such as extra beds or specific room preferences, will be accommodated based on availability. Rooms are cleaned and inspected daily, and a detailed log is maintained for each room and its linens. Rooms are rented to guests in appropriate condition, free of any prohibited odors. Our housekeeping and front desk staff are trained to identify odors from prohibited items. If our investigation concludes that you have smoked in your room, cooked, or brought a prohibited item into the hotel, you will be fined and evicted without a refund.

Linen Changing

Your comfort is very important to us. For guests staying multiple nights, bed linens are changed on a rotation schedule. Used towels are exchanged for fresh towels daily. If housekeeping is unable to change the bed due to personal items left on it, a note will be left. Housekeeping will be happy to change your bed linens and make your bed each day if all personal items are removed. Please contact our front desk staff if you have any additional questions or concerns.

Lost & Found Policy

We assume no liability for lost, misplaced, stolen, or damaged valuables or belongings. If you discover that you have left behind something of value, please contact us immediately at the front desk, and we will make every effort to assist you in locating your lost item.

Found Items

The hotel is not responsible for any items left behind by a guest. However, any item—except for perishable items—left behind by guests and found by housekeeping after departure will be collected, logged, and stored in a secure location for collection by the owner for up to fourteen (14) days. Records of lost and found items are retained for 6 months. Reasonable efforts will be made to notify the guest if an item is found. Perishable items, underwear, and miscellaneous toiletries will be discarded.

Unclaimed Items/No Contact

Lost and found items are held for fourteen (14) days while we attempt to contact the guest. If the guest's contact information is incorrect or their cell phone mailbox is full, and we are unable to reach the guest during the fourteen (14) day holding period, the unclaimed item(s) will be stored for an additional 1 months. After this period, any unclaimed item(s) will be discarded, donated to local organizations, or disposed of accordingly by the hotel.

No Firearms & Weapons

The safety and security of our guests and staff is extremely important to us. Our Firearms and Weapons Policy is designed to protect our guests, vendors, staff, and owners, and it applies to the presence of firearms and weapons on hotel premises. However, this policy has been developed to create a safe environment by prohibiting firearms and weapons on our premises. The hotel is private property, and for the safety of all our guests, firearms and weapons are not permitted on the premises, even if legally owned..

No In Room Party

The hotel enforces a strict No In-Room Party Policy to ensure the safety and comfort of all our guests. No parties, loud disturbances, or noise nuisances are allowed or tolerated on the premises. In the event of a disturbance, one polite warning will be given to reduce the noise. If the request is not followed, the guest will be asked to vacate the hotel without a refund. The registered guest(s) are responsible for all visitors. Non-registered visitors are only permitted until 9:00 PM. If additional people not listed on the Guest Registration Form are found in the room after 9:00 PM, your stay will be considered a party. You will be asked to vacate the premises without a refund and may be subject to a Guest Compensation Disturbance Fee.

WiFi Access

Hotel WiFi is not unlimited. Access to our WiFi is free for registered guests but subject to certain data quotas. The WiFi signal quality may vary depending on the room location, the status of our equipment, and interference from other local wireless signals. The hotel assumes no liability for guest use of WiFi. If you reach your data quota, you may request additional WiFi access at the front desk, subject to a fee.

Website Content Accuracy

The hotel makes every effort to ensure the accuracy of the information presented on its website. However, we do not guarantee that the information provided is free from errors or omissions. The hotel does not accept any liability for inaccuracies or incomplete information and reserves the right to modify, update, or remove content on the website at any time without prior notice.

Links

The hotel provides links on its official website for the convenience of visitors and in good faith. However, the hotel does not accept any liability for the content or links provided on third-party websites, nor does it accept responsibility for any indirect or consequential loss arising from the use of or connection to its website.

Paid Parking

The hotel offers paid parking on-site for the convenience of our guests. Parking spaces are subject to availability and must be registered at check-in. Please note that parking fees apply and are charged separately from room rates. For any assistance or inquiries about parking, please contact the Front Desk.

Damage Room

Any damage to hotel property, whether accidental or intentional, is the responsibility of the registered guest for the specific room. Costs for repairs or replacements will be charged to the registered guest's. In extreme cases, criminal charges may be pursued. Damage to mattresses, linens, towels, mattress pads, sheets, bedspreads, blankets, etc., will incur charges for special cleaning, repair, or replacement of the damaged items.

Changes Or Modification To The Hotel Policy / House Rules

We ( Hotel Yoga Retreat ) reserve the right to amend, modify, change, cancel, vary, or add to the Hotel Yoga Retreat reservation policies or the content featured on our hotel website at any time without prior notice. Please check our website regularly for updates to the Hotel Policy/House Rules. Any modification to these policies or rules that occurs before your departure will be considered a part of your reservation agreement with us. A copy of the Hotel Policy/House Rules is available on our website, in the Guest Room Notebook, and can be obtained from Front Desk staff upon request.